71jaya's Privacy Policy

Introduction and Scope

This privacy policy applies to users of the 71jaya platform (website, mobile version, and all related services). It governs how your information is processed whenever you register on our site, log in, place bets, make deposits or withdrawals, or contact customer support.

71jaya's privacy policy may be updated from time to time. If any significant changes are made, we will notify you by email or via a platform notification. Continued use of the platform after any changes means you have accepted the updated policy.

Information We Collect

71jaya may collect the following types of information:

a) Personally Identifiable Information

• Full name, date of birth, and national ID / passport number (for age verification)
• Email address and mobile number
• Residential address
• Account username and password (stored in encrypted form)

b) Financial Information

• bKash, Nagad, Rocket, or bank account details (for transaction processing purposes only)
• Deposit and withdrawal history
• Betting records and balance information

c) Technical Information

• IP address, browser type, and operating system information
• Device identifier information
• Login time and location (for fraud prevention)
• Cookies and session data

d) Communication Information

• Messages sent to customer support via live chat and email
• Records of complaints and feedback

How We Collect Information

71jaya collects your information in the following ways:

• Direct collection: Information you provide yourself through registration forms, KYC verification processes, and payment forms.
• Automated collection: Our servers automatically collect technical information using log files, cookies, and web beacons.
• From third parties: Necessary information may be collected from payment gateways and identity verification services.

How We Use Your Information

Your information is used only for the following purposes:

a) Service Delivery and Operations

Your information is essential for creating and managing accounts, settling bets, processing deposits and withdrawals, and issuing bonuses.

b) Identity and Age Verification

71jaya provides services only to individuals aged 21 and above. The documents and information collected are used to confirm your age and identity.

c) Security and Fraud Prevention

Your information is used to protect accounts, prevent unauthorized access, counter money laundering, and detect fraudulent activity.

d) Customer Support

Information is used to provide fast and effective responses to your questions, complaints, and issues.

e) Legal Compliance

Storing or disclosing information may sometimes be necessary to comply with applicable laws, regulatory directives, or court orders.

Information Sharing and Disclosure

71jaya does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be disclosed in the following limited circumstances:

• Service provider partners: Trusted organizations involved in payment processing (bKash, Nagad, Rocket, banks), identity verification, and data security — only the necessary information, and only under strict confidentiality agreements.
• Legal authorities: In response to a valid request from a court, investigative agency, or regulatory authority, or to meet applicable legal obligations.
• Corporate changes: In the event of a business merger, acquisition, or asset transfer — you will be notified in advance in such cases.
• Responsible gaming organizations: If you request self-exclusion or signs of problematic gaming are identified.

Cookies Policy

71jaya uses cookies on its website — these are small text files stored in your browser. Cookies are used for the following purposes:

• Essential cookies: To maintain login sessions, ensure security, and run the platform's core functions.
• Functionality cookies: To remember your preferences and settings and to improve the user experience.
• Analytics cookies: To understand how the site is used — all data is analyzed in aggregated and anonymous form.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

Data Protection and Security Measures

71jaya applies industry-standard technical and administrative measures to protect your information:

While we strive to ensure the highest level of protection, no one can guarantee 100% security when transmitting or storing information over the internet. It is your responsibility to keep your account password confidential and not share it with anyone.

Data Retention Period

71jaya retains your information in accordance with the following policy:

• All information is retained for as long as your account remains active.
• Even after an account is closed, information necessary to meet legal and regulatory obligations is retained for the required period.
• Transaction records are kept for the period required under financial laws.
• Once the required period has ended, information is securely deleted or anonymized.

Your Rights

As a 71jaya user, you have the following rights:

Right to Access

You may request to know what information we hold about you. We will present that information to you within a reasonable time.

Right to Rectification

If there are any errors or incomplete details in your information, you can request a correction. This can be done directly through account settings or via support.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted — for example, if the accuracy of the information is disputed.

To exercise these rights, contact us at [email protected] or speak with us via 24/7 live chat.

Protection of Minors' Information

71jaya strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect personal information from any minor. Age verification during registration is mandatory.

If we become aware that a minor's information has been collected by mistake, that account will be closed immediately and all related information will be deleted.

International Data Transfers

Our servers and data processing facilities may be located in various countries. Regardless of where your information is processed, the standards of this privacy policy are maintained and the necessary contractual arrangements are in place to protect your information.

Links to Third-Party Websites

If the 71jaya platform contains links to any third-party websites, this privacy policy will not apply when you visit those sites. Third-party sites have their own privacy policies, for which 71jaya is not responsible. You are advised to read the privacy policy of any external site before visiting it.

Changes and Updates

71jaya reserves the right to change this privacy policy at any time. For significant changes, you will be notified at least 30 days in advance by email or via a platform notification. Continued use of the platform after an updated policy has been issued means you have accepted the revised policy.

The "Last updated" date shown at the top of this page indicates when the most recent change was made. You are advised to visit this page regularly to stay informed of any updates.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:

We take your concerns seriously and will try to respond within a reasonable time. Protecting your privacy is our priority.